Scheduled Maintenance

Announcements
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Hello CloudCannon Community! :waving_hand:

In mid-November we’ll be upgrading our database infrastructure to improve performance, security, and reliability across our platform. During this time we will need to temporarily restrict access to the CloudCannon app.

:gear: Maintenance details

  • Date: Sunday, November 16, 2025

  • Duration: Approximately 3 hours

  • Time: 2:00 PM - 5:00 PM NZT

:globe_showing_europe_africa: Popular customer timezones

  • US West Coast (PST): Saturday, 5:00 PM - 8:00 PM

  • US East Coast (EST): Saturday, 8:00 PM - 11:00 AM

  • UK (GMT): Sunday, 1:00 AM - 4:00 AM

  • Central Europe (CET): Sunday, 2:00 AM - 5:00 AM

  • Australia East (AEST): Sunday, 12:00 PM - 3:00 PM

  • Japan (JST): Sunday, 10:00 AM - 1:00 PM

  • Singapore (SGT): Sunday, 9:00 AM - 12:00 PM

:date: Add to your calendar

:wrench: What to expect during maintenance

All hosting features will be available, which means all of your sites will remain accessible.

The CloudCannon app will be inaccessible with a maintenance message, so editing your sites will not be possible during this time. All builds, syncs and form submissions will be tracked but queued for later.

We’re allowing three hours for the maintenance period, but will do our best to complete the database transition as soon as possible!

:rocket: Benefits

  • Performance improvements: Faster query execution and better resource utilization

  • Enhanced security: Latest security patches and improved authentication

  • Better reliability: Improved system stability and monitoring capabilities

:hammer_and_wrench: Post-maintenance

Once the upgrade is complete, all services will resume normally. Builds and file syncing will automatically resume, and any queued changes will be processed. We’ll be monitoring the system closely and will provide updates via our status page, and here in the community.

:red_question_mark: Questions or concerns?

If you have any questions about this maintenance or need assistance, please don’t hesitate to reach out to our support team or post in this community thread.

We appreciate your patience as we work to make CloudCannon even better!

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We are getting started in 15 minutes. We will give updates here as we make our way through the process.

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Database upgrades are going well. We are on track to meet the deadline.

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Almost there, we are turning services back on. CloudCannon app should be available in the next 15 minutes.

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CloudCannon is back online. We are monitoring the system for issues and performance. Thank you for your patience as we upgraded the platform.

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All is operating as expected. Please note, all sessions have been invalidated and you will need to log back in. Thanks again for your patience and understanding.

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Just a note: Updates from git providers would’ve been missed if they were sent during the maintenance period. You can trigger a pull by pushing another commit or by clicking the “Pull” button on your site dashboard (The button is “Sync changes” in the previous version of CloudCannon). We have added a ticket to investigate better handling for our next maintenance window.